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Warranty

Stelpro warrants its products against defects in material and workmanship for a minimum period of one year following the date of purchase. You can also opt for an additional warranty that covers labor in addition to the parts already included.

Heat Pumps

Registration for InstallerRegistration for ConsumersSubmit a Warranty Claim

Resources

Warranty Claims ProcedureStelpro Heat Pumps WarrantyStelpro Limited Heat Pumps WarrantyStelpro Central Heat Pump WarrantyStelpro Single and Multizone Heat Pumps Warranty

Heating Cables

Register your Product

How to File a Claim

1

Gather your documents

Have your proof of purchase and product model number ready.

2

Submit your claim

Fill out the online claim form or call our support line.

3

Get a response

We'll review your claim within 5-7 business days.

4

Resolution

We'll repair, replace, or refund based on the warranty terms.

Common Questions