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Baseboards
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Heat-Pumps and HVAC Systems
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Shop by Rooms
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Rooms with limited space
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Best Sellers
Architectural Radiant Panel (SRP)
SSR Type Electronic Relay with Heat Sink (SRT850)
Sonoma Horizon Wall Fan Heater (ASOH)
New Arrivals
Architectural Radiant Panel (SRP)
Shop by category
Baseboards & Draft Barriers
Convectors
Fan Heaters & Air Curtains
Consoles & Cabinets
Radiant & Infrared Heaters
HVAC Systems
Thermostat & Controls
Heating Cable Systems
Explosion-Proof & Water Resistant
Shop by Space
Agricultural building
Commercial space
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Factory
Hotel
Indoor parking garage
Office
Outdoor waiting area
Restaurant drive-through
Shopping mall
Solarium
Spa
Sports arena
Warehouse
Best Sellers
Architectural Radiant Panel (SRP)
SSR Type Electronic Relay with Heat Sink (SRT850)
Sonoma Horizon Wall Fan Heater (ASOH)
New Arrivals
Architectural Radiant Panel (SRP)
Support and FAQ
Choosing the right device
How do I calculate the proper wattage for a room?
Where can I find product technical specifications?
How do I determine whether a device can be plugged into a standard 120 V outlet?
Are Stelpro products compatible with wall thermostats?
Warranty
What should I do if the warranty is no longer valid in-store?
How do I get my unit repaired if it’s still under warranty?
Is my warranty still valid even if the unit is discontinued?
Do I need to register my product for warranty?
What proof do I need for a warranty claim?
How long does a warranty claim take?
Can I transfer my warranty to a new homeowner?
Installation and maintenance
How do I clean my unit?
Why has my unit become discoloured?
Does Stelpro pay electrician fees?
Where can I find replacement parts?
Can I install Stelpro products myself?
Smoke is coming from a device that’s just been installed. Is this normal?
Does Stelpro recommend installers?
Where to buy
Are your products for sale online?
Can I make a purchase directly from the factory?
Price
Where can I look up prices?
Refund / exchange
How can I get a refund or exchange a product?
Electronic thermostat
My thermostat is hot to the touch. Is this normal?
What should I do if my thermostat’s home screen disappears intermittently?
Electronic thermostats (REV T07)
How are revision T07 ST252NP/ST252NPFF thermostats different from revision 6B thermostats?
Is a calibration period during installation still required with the ST252NP/ST252NPFF revision T07 thermostat?
Can I install the new generation ST252NP and ST252NPFF (REV T07) if there are only two wires in my thermostat’s electrical box?
If there are only two wires in my thermostat’s electrical box and I want to control a fan heater, can I install the ST252NPFF?
Smart thermostat SAT402ZB
How do I connect a smart thermostat?
Can I install a thermostat myself?
How do I turn on the time and outdoor temperature display on my thermostat?
Baseboard
My baseboards are making a noise. Is this normal?
Convector
My convector is making a noise. Is this normal?