Stelpro warrants its products against defects in material and workmanship for a minimum period of one year following the date of purchase.
This warranty does not apply to damages resulting from misuse, abuse, improper installation, field alteration or accidents of any kind. Stelpro will not guarantee nor be held responsible for damages resulting from products that have been modified. Stelpro’s responsibility is limited to the repair and/or replacement of parts deemed to be defective. Additional installation and/or transportation costs are not covered under the terms of this warranty.
To find the warranty specific to a product, please refer to its user guide/installation guide
Resources
Stelpro Limited Heat Pumps WarrantyGather your documents
Have your proof of purchase and product model number ready.
Submit your claim
Fill out the online claim form or call our support line.
Get a response
We'll review your claim within 5-7 business days.
Resolution
We'll repair, replace, or refund based on the warranty terms.